Privacy and Cookies Policy
Your privacy is important to us. In this privacy policy, "we" "us" and "our" refers to Clinilink Systems Pty Ltd ABN 31 611 379 885. This policy relates to the collection and use of personal information you may supply to us through your conduct on this website. Your access to and use of all information on this website including purchase of our product/s and service/s is provided subject to the following privacy policy.
We reserve the right to amend this privacy policy at any time and your use of the website following any amendments will represent your agreement to be bound by this privacy policy as amended. We therefore recommend that each time you access our website you read this privacy policy .
What information do we collect?
We collect information from you when you contact us to request the provision of services or place an order for goods or services on our website.
When ordering or communicating with us, you may be asked to provide your name, e-mail address, mailing address, residential address, or phone number, as well as other information we require to provide services you have requested of us such as specifications or descriptions of issues. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.
To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
Our payment gateway service provider Stripe uses secure servers. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted directly into our payment gateway provider's database, only to be accessible by those authorised with special access rights to such systems and who are required to keep the information confidential. During a transaction, we do not have access to your sensitive/credit information; this information is supplied directly to our payment gateway service provider. More information regarding Stripe's privacy policy is available at https://www.stripe.com/privacy or Google search stripe privacy.
After a transaction, your private information (credit cards, financial information, etc) will never be stored on our servers.
Cookies Policy
A cookie is a small piece of data stored in a user's browser. The first time you visit a website, the site server may send one or more cookie/s to your browser. During your time viewing pages on the website, and on subsequent visits to the website, your browser sends the cookie/s back to the website, which allows the website to interact with you as a unique visitor to that website. A cookie can only be sent back to the website that it originated from.
We use cookies on our website:
- to ensure the security of our website and the privacy of our customers;
- to understand how our visitors interact with our website;
- to understand the demographic and interests of our visitors and customers; and
- to facilitate the completion of transactions when goods or services are ordered.
Our website sends a cookie to your computer when you first visit a page on our website during your browsing session. This cookie contains a session ID number unique to your visit which allows us to interact with you as a unique visitor, and contains no personal or demographic information about you.
We use Google Analytics to understand how our customers use our website. Google Analytics generates statistical information about how users interact with our website using first-party cookies which are stored on users' computers. Although the standard implementation of Google Analytics does not collect any personal information about our website users, we also use advertising features in Google Analytics which allow Google to collect data about our visitors through the use of Google advertising cookies and anonymous identifiers. This information allows us to better understand the demographic and interests of our visitors and to identify non-unique (return) visitors. More information regarding Google Analytics' use of cookies and their privacy policy is available at http://www.google.com.au/policies/technologies/cookies/ and https://www.google.com/analytics/learn/privacy.html or Google search google analytics cookies.
If you would like to prevent your data from being collected with Google Analytics, you can download the Google Analytics opt-out browser add-on.
When you make a purchase on our website or pay an invoice for services we have rendered, you may issue payment through the use of our digital payment gateway service provider, Stripe. Stripe uses first-party cookies placed on users' computers for the purposes of identification, security, and fraud prevention. More information regarding Stripe's use of cookies and their privacy policy is available at https://www.stripe.com/privacy or Google search stripe privacy cookies.
No other first-party or third-party cookies are used by this website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, may be integrated into other products, or provided or sold for other uses.
Links to Other Webites
We provide links to other websites for your convenience and information. We are not responsible for, nor can we ensure, the data collection practices, privacy policies or content of other web sites maintained by third parties or our service providers, even if accessible using a link from our website.
Terms and Conditions
Please visit our terms and conditions section establishing the use, disclaimers, and limitations of liability governing your use of our website.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the contact page on our website.